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Support Services

Companies that invest in document-capture software must be able to rely on the provision of technical support over a period of many years. You can fully count on Mediaform in this respect, too.

You can reach us Mondays to Fridays from 08:00 a.m. to 7:00 p.m. via our Support Hotline. We maintain the high quality of our support and access to the latest manufacturer's information through close contact to the respective manufacturers and through the regular courses and advanced training sessions attended by our staff.

We are pleased to support you in all questions regarding the integration and installation of your hardware. And for our software products you can contact our developers directly – an invaluable benefit for complicated support requests.

Hotline Information

Support-Hotline

Mondays to Fridays from 8:00 a.m. to 7:00 p.m.

Telephone:

Fax:

E-Mail:

+49 40 - 72 73 60 72

+49 40 - 72 73 60 872

support@mediaform.de

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Important hardware details: manufacturer, modell, serial-number, options as well as date of purchase and distributor. Important software details: name, version, single-user or network version as well as date of purchase and distributor.

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All prices are subject to value added tax at the rate prevailing in Germany at the time of delivery.
Sales only to commercial purchasers (companies, institutes, authorities).

Direct service

	+49 40 - 72 73 60 99
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